Max, the virtual host that knows who’s in your store or venue
Max is an intelligent virtual host who knows and understands your customers and empowers teams to deliver a superior experience.
- Recognizes your customers and notifies you when they arrive on site.
- Delivers real-time triggered notifications based on customer segments
- Searches across zones in your venue for a precise customer location
- Calculates an updated score for each customer based on their level of engagement
- Delivers an Engagement Scorecard upon your request for quick reference
- Enables collaborative, White Glove treatment for VIP or loyal, frequent customers
- Integrates with loyalty & other systems to further enrich the customer scorecard
To get started using Max, you will need:
- ENGAGEcx and your Administrator
- Cisco CMX or Meraki with Captive portal login
Simply add Max to Webex Teams Group Space (this bot is not meant for use with 1:1 Spaces). Enter Help and Max will provide you tasks he can perform.
Questions? Contact us at firstname.lastname@example.org.