PagerDuty

PagerDuty (PagerDuty.bot@webex.bot)

Bot by Cisco Systems

Published Dec 18 2018

How to add to a space

to add

Published Dec 18 2018

PagerDuty (PagerDuty.bot@webex.bot)

Bot by Cisco Systems
Add agility to your incident response with the PagerDuty bot for Webex Teams.

Some incidents you just can’t miss. With the PagerDuty bot for Webex Teams, you can stay in sync with the latest updates to your incident responses so you remain agile and responsive at a moment’s notice, no matter the device.

Note: You need a PagerDuty administrator account to set up workflows.

Connect PagerDuty to your spaces to receive customizable notifications such as:

  • Incident Triggered
  • Incident Escalated
  • Incident Timeout
  • Incident Escalation Policy Updated
  • Incident Acknowledged
  • Incident Reassigned
  • Incident Resolved

To get started, go to your selected Webex Teams space, then type "@" and select PagerDuty, followed by the command: help.