Salesforce Alerts

Salesforce Alerts (SalesforceAlerts.bot@webex.bot)

Bot by Cisco Systems

Published Dec 6 2018

How to add to a space

to add

Published Dec 6 2018

Salesforce Alerts (SalesforceAlerts.bot@webex.bot)

Bot by Cisco Systems
Gain transparency into your customer connections with the Salesforce Alerts bot for Webex Teams.

Every campaign is complex—leads, pipelines, statuses, and more. How can you keep track of every facet of it—together with the right people, in real-time? With helpful alerts from the Salesforce Alerts bot for Webex Teams, it's easy.

Note: You need a Salesforce developer account with API enabled to set up workflows.

Connect Salesforce to your spaces to receive customizable notifications such as:

  • Contact Record Created, Updated, or Deleted
  • Account Record Created, Updated, or Deleted
  • Opportunity Record Created, Updated, or Deleted
  • Case Record Created, Updated, or Deleted
  • Campaign Record Created, Updated, or Deleted
  • Lead Record Created, Updated, or Deleted

Type "@Salesforce Alerts help" to the bot in Webex Teams to learn how to get started