ServiceNow

ServiceNow (ServiceNow.bot@webex.bot)

Bot by Cisco Systems

Published Dec 6 2018

How to add to a space

to add

Published Dec 6 2018

ServiceNow (ServiceNow.bot@webex.bot)

Bot by Cisco Systems
Add some extra IQ to your incident resolution with the ServiceNow bot for Webex Teams.

With the ServiceNow bot for Webex Temas, you get instant alerts in your spaces when incidents are created, tasks are updated, problems are closed, and more. And when new issues arise, you can start a chat with your team, or easily turn on video.

Note: You need a ServiceNow administrator account to set up workflows.

Connect the ServiceNow bot to your spaces to receive customizable notifications such as:

  • Incident Created, Updated, or Deleted
  • Change Request Created, Updated, or Deleted
  • Task Created, Updated, or Deleted
  • Problem Created, Updated, or Closed

Type "@ServiceNow help" to the bot in Webex Teams to learn how to get started