qChat

qChat

Integration by QWASI Innovation Labs

Published May 29 2017

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Published May 29 2017

qChat

Integration by QWASI Innovation Labs
qChat – Enable Staff to Support Customers Effectively

qChat is a Unified Communication Connector that allows Brand Customer Support Agents to offer Support to Customers who want assistance by simply texting in for help. Connect customer support teams in one central platform to enable two-way messaging for mobile support.

Benefits:

  • Allow customers to request immediate assistance

  • Reduce support response time and activate BOT communication

  • Escalate questions to product specialists

  • Easily view ROI based on support and purchase data

Video & Screenshots