Tagnos

Tagnos

Integration by Tagnos

Published Nov 2 2016

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Published Nov 2 2016

Tagnos

Integration by Tagnos
Tagnos simplifies the patient experience

Tagnos has integrated Cisco Spark/Tropo to enhance the workflow around resolution of exceptions reported by the Tagnos application. When exceptions are reported, a Spark room is created and participants are added to the spark room. They can respond via the spark client, SMS or on the Tagnos application. Short cuts are provided for both SMS and within the Spark room to interact with the bot. Once the exception is resolved, the spark room is closed. A demo is available here