xMatters

xMatters

Integration by Cumberland Group

Published Jan 18 2017

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Published Jan 18 2017

xMatters

Integration by Cumberland Group
xMatters is an intelligent communications platform used to accelerate essential business processes by connecting insights from any system to the people that matter.

The xMatters Integration melds your incident management workflow with the rich communication and collaboration capabilities of Webex Teams by enabling xMatters Groups to interact within Team Spaces.

Features:

  • Interact with your existing xMatters groups from within any Webex Team space.
  • Determine who is "on call" for any xMatters group. Add others to your Webex Team space by xMatters group name and optionally, the "on call" status.
  • Leverage the power of xMatters to invite group members to a Webex Team space via each person's preferred method of notification. This could be an email, a SMS message, a telephone call, or on the xMatters Mobile App.

Video & Screenshots