qChat – Enable Staff to Support Customers Effectively
qChat is a Unified Communication Connector that allows Brand Customer Support Agents to offer Support to Customers who want assistance by simply texting in for help. Connect customer support teams in one central platform to enable two-way messaging for mobile support.
Allow customers to request immediate assistance
Reduce support response time and activate BOT communication
Escalate questions to product specialists
Easily view ROI based on support and purchase data