Salesforce, the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way.
Every campaign is complex - leads, pipeline, status, close. So why not keep track of each facet of a campaign with the right people, in the right place? This integration lets you receive alerts about changes happening in Salesforce in a selected Cisco Webex Teams space.
- You have to be a Salesforce admin to set up this integration
- You can set up multiple configurations to receive alerts from different Salesforce object like Leads, Opportunities, Accounts, Contacts, Campaigns and Cases in different Cisco Webex Teams spaces
Note: This Salesforce Alerts integration is different from the native integration of Cisco Webex Teams for Salesforce on the lightning platform. Please click here for more information on this alternate integration.