AI Service Desk by Aisera (messaging)

AI Service Desk by Aisera (aisera@webex.bot)

Bot by Aisera

Messaging

Healthcare
Productivity
Add Aisera Virtual Assistant to Cisco WebEx Team Spaces

Effortlessly Automate and Scale your Service Desk

Aisera is an AI-driven solution to automate your Support Organization. Spanning industries such as IT, HR, and Customer Service, Aisera allows you to provide a personalized and proactive experience to both employees and customers. Aisera connects to your existing ticketing system and provides a seamless experience to users in Cisco Webex, email, web chat, and over SMS. To use our Cisco Webex app, you will need access to an Aisera account: Book a Demo

Aisera's SaaS Service paid subscription is required to be able to use AI Service Desk by Aisera. For more information on pricing and subscription options, please reach out to us at sales@aisera.com

Common use-cases:

  • Conversational AI. Aisers engages with your users and autonomously resolves requests using our state-of-the-art Natural Language Understanding(NLU) platform.
  • Robotic Process Automation(RPA). Aisera allows you to upgrade your automation by leveraging Aisera’s pre-built catalog of over 200 actions and the ability to easily add more.
  • TicketIQ. Aisera resolves what it can and also helps automatically classify & route the rest to the right agent on your support team.

With Aisera, support agents aren’t burdened with redundant requests and users get the support experience they deserve.

Video & Screenshots

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Messaging

Healthcare
Productivity

Last Updated Feb 19 2021