Max is an intelligent virtual host who knows and understands your customers and empowers teams to deliver a superior experience.

Max:

• Recognizes your customers and notifies you when they arrive on site.
• Delivers real-time triggered notifications based on customer segments
• Searches across zones in your venue for a precise customer location
• Calculates an updated score for each customer based on their level of engagement
• Delivers an Engagement Scorecard upon your request for quick reference
• Enables collaborative, White Glove treatment for VIP or loyal, frequent customers
• Integrates with loyalty & other systems to further enrich the customer scorecard

To get started using Max, you will need:

1. ENGAGEcx and your Administrator
2. Cisco CMX or Meraki with Captive portal login

Simply add Max to Webex Teams Group Space (this bot is not meant for use with 1:1 Spaces). Enter Help and Max will provide you tasks he can perform.

Questions? Contact us at max@engage.cx.