PagerDuty (messaging)

PagerDuty (

Bot by Cisco Systems


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Developer Tools
Stay in sync and resolve incidents from anywhere.

With the PagerDuty bot for Webex, you and your team can Trigger, Acknowledge, Resolve, and Add Notes to incidents right from Webex. Ensure everyone remains agile and responsive at a moment's notice, no matter the device.

Note:* You'll need a PagerDuty Account Owner, Global Admin, Manager, or User account to set up workflows.

Easily setup customizable notifications such as:

  • Incident Triggered
  • Incident Escalated
  • Incident Timeout
  • Incident Escalation Policy Updated
  • Incident Acknowledged
  • Incident Reassigned
  • Incident Resolved

To get started, add the bot using the email ID "" to an existing group space or in a direct message. Then type "@PagerDuty help" to connect our PagerDuty account

Video & Screenshots

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Last Updated Feb 12 2021