Akixi solutions range from historic call logging to advanced real-time contact center services. With 400+ statistics & 20 report types (including wallboards, dashboards and charts) accessible via a web browser or mobile app, you get the insight you need to increase efficiency, maximize revenue, optimize your workforce and improve customer experience.

Getting started: Your Akixi Service Provider creates and connects an Akixi site to your Webex Calling service. Then simply access your Akixi portal using the credentials they provide to you.

You’ll need an Akixi site and paid subscription alongside a Webex Calling subscription, either basic or professional.

Akixi has several account types provided on a subscription basis: administrator (FOC), reporting supervisors and reporting users.

With deep Webex Calling integration, Akixi monitors and captures live events for calling services so you can be confident that every call interaction is instantly and accurately logged.

To learn more visit https://www.akixi.com