Expo XT empowers users with collaboration insights across Webex Calling, Meetings, and Messaging. The app focuses on ease of use, flexibility, and role-based hierarchy permissions, giving organizations control over their data to customize reports, dashboards, and alarms.

Benefits:

• Track communication performance
• Measure adoption
• Improve customer service
• Audit interaction history
• Uncover insights and trends
• Cross-platform CDR consolidation

Features:

• Role-based permissions
• Advanced call analytics and filtering
• Call quality and QoS troubleshooting
• Webex hunt group and queue reports
• ACD optimization insights

Expo XT Webex is available for all Webex users, with a Power BI Pro License and an Expo XT License.

For pricing and subscription options, visit Expo XT Webex Form.

To get started, request an integration at Expo XT Webex Experience.