Freshservice (meetings)

Freshservice

Integration by Freshworks

Freshservice

Webex app enables agents to schedule instant meetings with customers directly from Freshservice.

Webex app enables agents to schedule instant meetings with customers directly from Freshservice.
Integration by Freshworks

Webex meeting is a virtual conferencing software that allows you to virtually meet with other people.

Webex integration allows the Freshservice agents to resolve issues faster through direct interaction with the customer or internal teams

With the Webex app, you can

  1. Generate Webex meeting URL in ticket details page and send it to relevant stakeholders
  2. Multiple agents in an organization can host concurrent Webex meetings
  3. Use audio, video, and screen sharing features for a better understanding of customers’ issue
  4. Option to view or listen to the recording of the meeting on the ticket

To get started, simply visit Freshworks Markeplace and click 'Install App'. Enter your Freshservice URL to proceed or sign up for free to create your own Freshservice account.

To use this app, you just need an active Freshservice account, more information about prices can be found at https://freshservice.com/pricing.

Useful links: https://essentials.webex.com/https://www.webex.com/video-conferencinghttps://www.webex.com/video-recording.html

Support

Categories

Webex meeting is a virtual conferencing software that allows you to virtually meet with other people.

Webex integration allows the Freshservice agents to resolve issues faster through direct interaction with the customer or internal teams

With the Webex app, you can

  1. Generate Webex meeting URL in ticket details page and send it to relevant stakeholders
  2. Multiple agents in an organization can host concurrent Webex meetings
  3. Use audio, video, and screen sharing features for a better understanding of customers’ issue
  4. Option to view or listen to the recording of the meeting on the ticket

To get started, simply visit Freshworks Markeplace and click 'Install App'. Enter your Freshservice URL to proceed or sign up for free to create your own Freshservice account.

To use this app, you just need an active Freshservice account, more information about prices can be found at https://freshservice.com/pricing.

Useful links: https://essentials.webex.com/https://www.webex.com/video-conferencinghttps://www.webex.com/video-recording.html