Imagicle Call Analytics
Imagicle Call Analytics
Extend the Control Hub built-in reporting tool with 50+ reports analyzing telephone traffic and costs and customer service performances, even with hunt groups. Fully Integrated with Webex Calling regardless of your PSTN.
Extend the Control Hub built-in reporting tool with 50+ reports analyzing telephone traffic and costs and customer service performances, even with hunt groups. Fully Integrated with Webex Calling regardless of your PSTN.
Imagicle Call Analytics for Webex Calling MT and DI offers 50+ reports with interpreted data, multi-level aggregation and filters on telephone traffic, costs, and customer service performances, even with hunt groups, call queues, and auto attendants. Reports provide real-time data and immediate export in PDF or Excel, with scheduling options. Moreover, Call Analytics offers a supervisor-tailored customizable dashboard with real time monitoring.
To begin: visit us at this link, fill in the form, and wait to be contacted from an Imagicle person who will guide you through product activation.
Call Analytics is available as a subscription to Imagicle and licensed on the number of Webex Calling users. For any info on pricing, visit Cisco CCW or check out the Ordering Guide on the Imagicle partner area.
Any questions? Join the dedicated Ask Imagicle Webex Space.
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Imagicle Call Analytics for Webex Calling MT and DI offers 50+ reports with interpreted data, multi-level aggregation and filters on telephone traffic, costs, and customer service performances, even with hunt groups, call queues, and auto attendants. Reports provide real-time data and immediate export in PDF or Excel, with scheduling options. Moreover, Call Analytics offers a supervisor-tailored customizable dashboard with real time monitoring.
To begin: visit us at this link, fill in the form, and wait to be contacted from an Imagicle person who will guide you through product activation.
Call Analytics is available as a subscription to Imagicle and licensed on the number of Webex Calling users. For any info on pricing, visit Cisco CCW or check out the Ordering Guide on the Imagicle partner area.
Any questions? Join the dedicated Ask Imagicle Webex Space.
