MiaRec AutoQA and Conversation Intelligence
MiaRec AutoQA and Conversation Intelligence
AI-powered Automated Quality Management and Conversation Intelligence for organizations. Evaluate 100% of interactions, summarize calls, analyze sentiment, detect topics, and uncover insights like call reasons, churn risk, and sales opportunities.
AI-powered Automated Quality Management and Conversation Intelligence for organizations. Evaluate 100% of interactions, summarize calls, analyze sentiment, detect topics, and uncover insights like call reasons, churn risk, and sales opportunities.
MiaRec provides AI-powered analytics for customer conversations, helping organizations automate quality management, uncover insights, and reveal revenue opportunities hidden in everyday interactions.
- Automate Quality Assurance: Evaluate 100% of interactions with AI to ensure consistent performance and reduce manual effort.
- Enhance Customer Experience: Understand customer sentiment, satisfaction (CSAT, NPS, NES), call reasons, and outcomes to improve service and reduce churn.
- Increase Revenue Intelligence: Identify buying signals, track lost sales reasons, and uncover new revenue opportunities through AI-driven insights.
- Gain Full Visibility: Access call summaries, topic trends, and tailored business metrics make faster, data-backed decisions across all teams.
To get started, submit a request-quote for pricing and subscription options.
To use MiaRec with Webex, you need Professional or Basic Webex Calling licenses assigned to users.
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MiaRec provides AI-powered analytics for customer conversations, helping organizations automate quality management, uncover insights, and reveal revenue opportunities hidden in everyday interactions.
- Automate Quality Assurance: Evaluate 100% of interactions with AI to ensure consistent performance and reduce manual effort.
- Enhance Customer Experience: Understand customer sentiment, satisfaction (CSAT, NPS, NES), call reasons, and outcomes to improve service and reduce churn.
- Increase Revenue Intelligence: Identify buying signals, track lost sales reasons, and uncover new revenue opportunities through AI-driven insights.
- Gain Full Visibility: Access call summaries, topic trends, and tailored business metrics make faster, data-backed decisions across all teams.
To get started, submit a request-quote for pricing and subscription options.
To use MiaRec with Webex, you need Professional or Basic Webex Calling licenses assigned to users.
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