NV Desk for Webex Calling
Eliminate the hassle of switching screens and streamline your agent's workflow with NV Desk, a modernized case management solution from NovelVox designed for Webex Calling. Empower agents with a unified interface, connected to Webex Calling via built-in CTI Connector for faster query resolutions and superior customer service experiences. Use cases:
- Embedded case management for faster case resolution
- Automatically create cases from customer interactions across voice and digital channels
To get started, simply Book a Demo with us. To use NV Desk for Webex Calling, you will need a Webex Contact Center License and a Novelvox account. For more information on pricing and subscription options, please reach out to us at marketing@novelvox.com.
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Eliminate the hassle of switching screens and streamline your agent's workflow with NV Desk, a modernized case management solution from NovelVox designed for Webex Calling. Empower agents with a unified interface, connected to Webex Calling via built-in CTI Connector for faster query resolutions and superior customer service experiences. Use cases:
- Embedded case management for faster case resolution
- Automatically create cases from customer interactions across voice and digital channels
To get started, simply Book a Demo with us. To use NV Desk for Webex Calling, you will need a Webex Contact Center License and a Novelvox account. For more information on pricing and subscription options, please reach out to us at marketing@novelvox.com.
