Optic for Voice Networks™
Optic for Voice Networks™
All levels of an enterprise gain a clear vision into Webex Calling activity, usage trends and caller experience for current day and historical analysis with out-of-the-box, easy-to-use dashboards.
All levels of an enterprise gain a clear vision into Webex Calling activity, usage trends and caller experience for current day and historical analysis with out-of-the-box, easy-to-use dashboards.
Go beyond basic CDR reporting and call accounting! With a unique combination of KPIs and forensic tools, Optic offers:
- Unparalleled analytics for strategic management and performance tracking of Webex Calling activity in addition to UCMs and a variety of other voice platforms
- Simple and advanced call searches and tracing
- Advanced insight into Total Caller Experience®, call trends and usage
- Visibility for capacity planning and cost analysis to eliminate design guesswork
- QoS analytics
- Configurable alarm management
Optic puts the analytics you need at your fingertips 24 x 365. Hosted and premise options are available for single site Webex Calling environments or global organizations with multiple voice platforms.
To use Optic, all you need is an Optic license or subscription and a paid Webex account. For information on pricing/subscription options and to get started, please contact Impact Technologies at solutions@impacttech.com.
Click here for more information.
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Go beyond basic CDR reporting and call accounting! With a unique combination of KPIs and forensic tools, Optic offers:
- Unparalleled analytics for strategic management and performance tracking of Webex Calling activity in addition to UCMs and a variety of other voice platforms
- Simple and advanced call searches and tracing
- Advanced insight into Total Caller Experience®, call trends and usage
- Visibility for capacity planning and cost analysis to eliminate design guesswork
- QoS analytics
- Configurable alarm management
Optic puts the analytics you need at your fingertips 24 x 365. Hosted and premise options are available for single site Webex Calling environments or global organizations with multiple voice platforms.
To use Optic, all you need is an Optic license or subscription and a paid Webex account. For information on pricing/subscription options and to get started, please contact Impact Technologies at solutions@impacttech.com.
Click here for more information.
