So why is this important? We’ve given you another way to receive real-time notifications when your customers give you survey feedback, such as a positive review, a negative review, or an important comment such as wanting to learn more about another product.

Being alerted in Webex allows you to quickly follow-up and “close the loop” within your organization and with your customers.

To use Webex Experience Management bot, you just need an active Webex account and a Webex Experience Management account.

Here is the link on "How to Setup" - https://cloudcherry.com/docs/integrationscontent/integrationcatalog/