WebexCC Operation

Beta

Answers about your Webex Contact Center, grounded in your live tenant and cited to the source. Reporting, queue routing, contact and agent tracing, configuration, etc. all in plain language. Read only.

Agent & Supervisor Tools, Customer Support, Productivity

Webex CPaaS

Let AI agents securely send governed SMS and email through Webex Connect using MCP.

Customer Support, Developer Tools, Workflow & Automation

Webex Contact Center

AI-powered flow design, real-time telemetry, and contact center analytics — build, validate, and monitor Webex Contact Center workflows through natural language.

Agent & Supervisor Tools, Flow Designer, Workflow & Automation

Webex Messaging

Webex Messaging MCP Server brings Webex Messaging into AI-powered workflows so apps and agents can automate conversations, spaces, files, and real-time collaboration.

Collaboration Management, Productivity

Workspaces

Connect your workspaces data to other platforms

Collaboration Management, Productivity

Webex Meeting

Connect AI workflows to Webex Meetings for smarter scheduling, transcript access, and post-meeting insights.

Collaboration Management, Productivity, Recording & Transcriptions

Vidcast

Agentic access to Vidcast videos, insights, and recommendations through 29 MCP tools

Analytics, Collaboration Management, Marketing